Tim Massa

Bloom Where You're Planted

Tim Massa leads the People function at Kroger, one of the largest employers in America, 400,000 associates across 3,000 stores. He walks through the path to the Chief Officer seat, including the mentor who planned her own succession four years out and the day he learned he'd be next, and describes Kroger's "AI driver's license": a certification issued to every associate and tailored to what their specific role actually requires.