Kroger is one of the largest grocery retailers in the United States, operating supermarkets, multi-department stores, and convenience stores under various regional banner names. The company also runs one of the nation's largest networks of in-store pharmacies and fuel centers. Kroger has invested heavily in e-commerce and digital capabilities, including delivery and pickup services through its own platform and partnerships.
Bloom Where You're Planted
Tim Massa Chief Associate Experience Officer, The Kroger Co.
Tim Massa leads the People function at Kroger, one of the largest employers in America, 400,000 associates across 3,000 stores. He walks through the path to the Chief Officer seat, including the mentor who planned her own succession four years out and the day he learned he'd be next, and describes Kroger's "AI driver's license": a certification issued to every associate and tailored to what their specific role actually requires.
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