04 Leaders & Managers

Change Management

Change That Actually Sticks

Most change stalls on people, not plans. Leaders learn to build a case people repeat, bring sponsors and managers with them, and turn resistance into contribution, now that every AI rollout is a change program whether it is run as one or not. We are the only executive search and training firm invested in by SoftBank, one of the world's largest technology investors in OpenAI.

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What you'll learn.

Nine modules in three parts: making the case for change, leading people through it, and making it stick. Participants work a live initiative of their own throughout, and leave with a change plan they have already presented.

What's Included

  • ◆ 9 modules across three parts
  • ◆ A live initiative of your own worked throughout
  • ◆ Frameworks for sponsorship, communication and resistance
  • ◆ Adoption measures you can actually track
  • ◆ Certificate of completion
  • ◆ Admin portal to track team progress

Comprehensive coverage.

9 modules · Case → Lead → Sustain

The Case for Change

Modules 01–03 Why change stalls, a story people can repeat, and a clear map of who it touches.
01

Why Change Stalls

  • ◆The real reasons transformations fail
  • ◆Resistance as information
  • ◆The cost of a stalled rollout
02

Building the Case

  • ◆A story people can repeat
  • ◆Linking change to strategy
  • ◆What it means for each audience
03

Mapping the Impact

  • ◆Who is affected, and how
  • ◆Sponsor and stakeholder mapping
  • ◆Readiness and capacity for change

Leading Through It

Modules 04–06 Visible sponsorship, honest communication, and resistance turned into contribution.
04

Sponsorship & Ownership

  • ◆What visible sponsors actually do
  • ◆Building a change coalition
  • ◆Managers as change agents
05

Communicating Change

  • ◆Sequencing the message
  • ◆Two-way channels and listening
  • ◆Answering hard questions honestly
06

Navigating Resistance

  • ◆Reading resistance early
  • ◆Turning skeptics into contributors
  • ◆Supporting people through uncertainty

Making It Stick

Modules 07–09 AI as a change program, reinforcement that holds, and a plan for your own initiative.
07

Change in the Age of AI

  • ◆Why AI rollouts are change programs
  • ◆Redesigning roles and workflows
  • ◆Building trust in new tools
08

Reinforcement & Adoption

  • ◆Habits, incentives and rituals
  • ◆Adoption measures that matter
  • ◆Knowing when to course-correct
09

Your Change Plan

  • ◆Scoping your live initiative
  • ◆Owners, milestones and measures
  • ◆Presenting it to leadership

Who this program is for.

  • ◆ Leaders and managers driving change
  • ◆ Transformation and change teams
  • ◆ Sponsors accountable for an initiative landing
  • ◆ Anyone leading an AI rollout through their organization

Training by Seniority Level

Level AI Readiness Modern Leadership Exec Comms Change Management
All Employees ● · · ·
New Managers ● ● ● ●
Managers ● ● ● ●
Directors ● ● ● ●
VPs & Execs ● ● ● ●

Speaking at Dow Jones

Built for your company. Led by industry experts.

Trusted by Walgreens, New York Life, Dow Jones and the United Nations. Every program is personalized to your company, your culture, your values and your people.

Your learning & development.
Your brand.

Clients attend live or live virtual sessions, or access on-demand training, branded with their company name, culture, and goals. Featuring real-life examples, exercises, assessments, and certificates upon completion.

  • ◆ Personalized readings with real-life examples
  • ◆ Videos & case studies
  • ◆ Takeaways & presentation materials
  • ◆ Assessments & certificates upon completion
  • ◆ Admin portal to track team progress
  • ◆ Your company branding within content
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Training and coaching, in the room.

Tiffany Pham at Walgreens
AI Readiness Training with Walgreens
Mark Miller and Mahvish Zaman
Mark Miller, Chief Strategy Officer at Team One, and Mahvish Zaman, Chief People Officer at Liquid I.V.
Tiffany Pham at Marsh McLennan
Speaking on women in the workplace and AI at Marsh McLennan

Partner Testimonials

Common questions

How many modules are in this program? +

Change Management includes 9 modules covering progressive topics from foundational concepts to advanced application, designed for Leaders & Managers participants.

Is this program available on-demand? +

Yes. All Mogul programs are available live, live virtual, or on-demand, giving your team flexibility to learn at their own pace or participate in facilitated cohorts.

How is the content personalized? +

Content is customized with your company's branding, culture, and real-life industry examples. Your team sees your logo, values, and mission integrated throughout the learning experience.

Do participants receive a certificate? +

Yes. Participants complete assessments throughout the program and receive a certificate of completion, which can be shared on LinkedIn and included in professional development records.

Ready to launch
Change Management?

Request a demo and we'll show you how this program can be personalized for your organization.

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