We believe that when money moves — easily, quickly, and reliably — good things happen. A business grows. A child goes to college. Emergency aid makes it to where it’s needed. An economy prospers, an opportunity opens, a community heals, and relationships endure. Moving money for better means moving money for a better world – creating value for individuals, businesses and for society.
“Moving money for better” is the purpose that guides every decision we make because when money moves, better things happen.
We fulfill our purpose by helping create value for our consumers and businesses, connecting them through innovative products and services that facilitate the global movement of money.
Through this, we help enable individuals and communities to fulfill their potential and ultimately support global economic growth.
We benefit from boundless and borderless backgrounds, skill sets and perspectives.
We embrace different cultures, our own and our customers’.
We encourage diversity of thinking, challenge the status quo to help improve and grow our business and promote a culture of equality and inclusion.
Trustworthy & Respectful
We trust each other and know that the trust of our customers is vital. We earn this trust by treating everyone with respect and dignity. We always act with integrity and do what is right.
Our employees drive our success.
Diversity and inclusion are core strengths of Western Union. We are a globally diverse company with more than 11,000 unique individuals working in over 55 countries, speaking more than 39 different languages.
Our executive team is comprised of 40% women and includes leaders born in 10 different countries who have wide-ranging global leadership experience. Roughly half of our employees are women. Around 19% of our employees based in the United States are multicultural women.
Employees are the backbone of our innovative spirit!
Made up of individuals from unique backgrounds, cultures, and perspectives, we aim to support one another to influence our strategies and solutions for a global marketplace actively. It starts with our leaders and Board members, and cascades throughout our global workforce. The diversity of the people who work at Western Union represents our commitment to creating and maintaining a versatile organization where everyone is treated with trust and respect while rewarding and recognizing individuals based on high-quality results and effectiveness.
Our goal is to foster a positive environment of achievement, opportunity, and improvement for every employee. We foster an open environment where sharing good ideas is encouraged. We support innovation with daily and weekly team huddles, taking on challenges and collaborating together. We strive to provide opportunities for all employees based on knowledge, skills, and abilities. Additionally, we reward performance for individual contributions and high-value results.
Whether you’re entering one of our state-of-the-art work-spaces that promote collaboration, innovation, and sustainability or connecting with teams around the globe, new employees often comment that you will hear many languages, see diverse faces, and observe different cultures from all over the world.
Our internship program allows young professionals to gain real-world experience and explore what it’s like working for a global company. Our interns connect with global teams, attend meetings with executives, and acquire skills that further their professional development. As a company, we are able to gain fresh perspectives and become familiar with future talent. Our teams benefit from an increase in capacity and new ways of thinking. We strive to make this an enriching and insightful experience for our interns. With current circumstances, our internship programs have been held virtually to prioritize the health and safety of our employees and their families.
Better is achieved through hard work and commitment. At Western Union, we expect the best from our teams, and in return, we're proud to take great care of our employees and their families with our Global Total Rewards program. This program is one of the many ways we try to show our teams that we appreciate all they do.
Below is a sampling of global benefits that we offer. Additional benefits are offered per location:
Western Union does business each day with absolute integrity, honesty, and passion, partnering as a team to meet our consumers' needs. We didn't become a worldwide leader in money movement services overnight. The employees of Western Union have been the backbone of our innovative spirit since our founding in 1851. And it’s a proud tradition that continues today with the next dedicated, creative individual that joins our team - hopefully, you!
Our commitment remains connecting people through technology, adapting as their needs change, helping them move their money to make good things happen. Read more in our 2019 ESG report here.
We Believe in a Brighter Future
The Western Union Foundation believes that education is the surest pathway to economic opportunity. After nearly 20 years of impact, we are continuing to deliver against our mission with our Opportunity Beyond Borders™ commitment to invest $15 million by 2022, with a focus on empowering displaced and marginalized youth with the training and education needed to succeed in today’s technology-driven global economy. We also provide funding to communities in crisis through disaster relief and other humanitarian efforts, a key reason for forced migration. To date, more than $125 million has been given to fund projects and scholarships in 175 countries across the globe. Learn more about the Western Union Foundation here.