Welcome to Mogul! We are excited you are here, and cannot wait for you to start exploring. You may have a few questions as you begin your journey, so we've prepared FAQ below as a reference for you along the way.

Account Support

How do I reset my password?

Please use the “Forgot Password” link to reset your password.

How do I change my name, photo, or other details, including email address, username, or password?

To change your profile photo or other personal details, hover over your profile icon at the top right hand corner, and click on “Settings”. From here you can:

How do I protect my Mogul account?

First and foremost, create a strong password! Here is some handy advice on how to make a one:

  1. Make it at least 8 characters in length. The general rule is the more characters there are, the harder it is to hack.
  2. Have at least one lower-case letter, upper-case letter, number, and special character. Also, make sure only to login from trusted computers.

What are account notifications and alerts?

When you sign up, you are automatically opted-in for all email notifications. If you would only like to be notified about certain things regarding your account activity, all you do is go to "Settings" and uncheck the email alerts/notification categories where you no longer want to be informed.

How do I delete my account?

Please email [email protected], and we will delete your account.