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IBMGivesWatsonaNewChallenge:YourTaxReturn

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9mo Armonk, NY, United States Story
IBM Gives Watson a New Challenge: Your Tax Return

In its first steps toward commercialization, IBM’s Watson took on grand, science-laden challenges like helping doctors diagnose cancer. But that is changing as IBM strives to build its artificial intelligence technology into a multibillion-dollar business.

Today, companies including Geico, Staples and Macy’s are adding the Watson technology to answer customer questions or to improve mobile apps that guide shoppers through stores.

Now in its broadest deployment so far, Watson will be assisting H&R Block’s 70,000 tax professionals this filing season at 10,000 branch offices across the country, where 11 million people file taxes.

Watson continues to be trained over time to be able to comprehend and analyze hundreds of thousands of pages of federal tax code, answer thousands of tax-related questions based on H&R Block data.

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What can you do with the power of IBM?

There is no other company like IBM and there is no business professional like the IBMer. We are experts in nearly every technical scientific and business field. We are citizens of, and apply our expertise in, more than 170 countries. Yet we are united by a single purpose: to be essential. We do [...]

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