Alert Innovation

We are a Boston-based robotic tech company, with a mission to reinvent retail and proud to be named one of America's Best Startup 2022 Employers by Forbes. 

The Alphabot® System is the first and only technology, designed from the ground up, to meet the specific challenges of automating e-grocery order fulfillment. The Alphabot System utilizes patented 3D omnidirectional Alphabot robots which are the only moving parts in the Alphabot System for maximum reliability, flexibility, and lowest cost to serve. Because their power source is supercapacitors instead of batteries, the Alphabot robots charge ‘on the fly’ for continuous, safe operation, and highest return on investment.  And because most large grocery orders contain ambient, refrigerated, and frozen items, the Alphabot System has been designed for three temperature zone operation (ambient, chilled, and frozen) to store product inventory and completed orders in the system at the right temperature to help maintain quality and ensure product safety.

In 2016, Walmart began working with Alert Innovation to customize technology for their market fulfillment centers. In 2019, Walmart began piloting the Alphabot System at their first MFC in Salem, New Hampshire. The Alphabot System has been in full operation at Walmart Supercenter #2142 in Salem, New Hampshire since January 2020. Walmart acquired Alert Innovation in November 2022 to extend their investment in automating order fulfillment in their retail supply chain.

We are always looking for talented people who love their work, strive for excellence, and want to work in a collaborative, team-oriented culture. Team Members come from IBM, Brooks Automation, GE, Amazon Robotics, iRobot, Boston Dynamics, Symbotic, Rockwell Automation, Medtronic/ Covidien, Global Foundries.

Andover, Massachusetts
501-1000 employees
Founded 2016

Improving people's lives through innovation, starting with retail, by transforming how people shop.


Our mission is to improve people’s lives through innovation – starting with retail – by transforming how people shop and how retailers operate.


1 The Golden Rule

Extraordinarily powerful in its simplicity and depth: “Treat others as you would want to be treated.” It demands both empathy and fairness, qualities which are fundamental to harmonious human relationships and form the bedrock of ethical behavior.

2 The Power of Person

The contribution of every single person in a company is important, and the performance of the entire company can only be maximized when every person strives to achieve his/her full potential and to contribute to the best of his/her ability.

3 The Power of Team

The Power of Person becomes amplified exponentially when a group of people working effectively as a team create “performance synergy,” whereby the performance capacity of the team is much greater than the sum of the individual members’.

4 The Power of Truth, Humility and Accountability

We strive to see the world as it is, not as we want or imagine it to be, because only then can we make it better. This core value manifests itself through questioning, probing, testing, measuring, validating, verifying, proving, listening with an open mind, and making fact-based decisions. We move forward with a guiding principle of humility. Within the truth, we hold ourselves accountable to each other and the commitments we make both individually and collectively.



At its core, the Alert Way is “the power of teams to exceed customer expectations.” We started with industry best practices from Agile and Product Development disciplines and continuously improve them to make a nimble product delivery process that is transforming the food retail industry.

The Alert Way starts with a strong partnership among Engineering, Product Management, and Program Management professionals who interface with customers to understand their needs and define a product roadmap to meet their requirements. The roadmap is translated into customer value via scrum methodologies and ceremonies for all disciplines. Alert’s timeboxes are two or three weeks in duration; the team defines the work to be completed in each sprint.

Our product is deployed by a multi-faceted Operations team that starts its efforts early in the product development process to ensure that Engineering designs a manufacturable product. The Quality and Service team work closely with users to ensure a robust and positive user experience while providing the development teams with invaluable real-world insights into how the product performs.

Alert Innovation scales to the size necessary to meet customer promises and is committed to providing resources to ensure short-cuts are not required and product quality is never sacrificed through the entire product lifecycle.

If you like working in teams and being part of a high-performing organization aligned to meet clear goals, you will like being on the Alert Innovation team.

Opportunities at Alert Innovation