Title: Warehouse Trainer
Reports To: Warehouse Manager
Overall Focus: To lead training for new hires and existing employees while adhering to the Ainsworth’s Safe Quality Food, Safety and Food Safety Standards.
FLSA Designation: Hourly Non-Exempt
Salary Grade: 13
PRIMARY RESPONSIBILITIES & ESSENTIAL FUNCTIONS
· Daily Expectations
o Performs one-on-one training of warehouse operations and WMS processes with new employees and current employees.
o Implements all training as assigned, ensuring Warehouse Operators understand safety, food safety and warehouse operation requirements.
o Trains warehouse operators against standardized training plans and work instructions to make warehouse operators multifunctional.
o Holds Warehouse Operators accountable for performance against SOPs.
o Audits the work of Warehouse Operators for adherence to training standards and SOPs.
· Ongoing Training Responsibilities
o Meets regularly with Training Coordinator to provide evaluative feedback and suggestions for program improvement.
o Leads initial orientation and serves as onboarding mentor.
o Discusses overall training plan and schedule with trainees.
o Tracks training curriculum status in COACH for each employee.
o Assists in updating the training curriculum as required.
o Maintains training receipt to be tracked in Alchemy for record retention and audit compliance.
o Ensures warehouse operators are trained on all warehouse processes.
o Audits training process for department to insure consistency to SOPs written with the job performance.
o Understands the training documentation process and tracks the completion of each trainee’s progress.
o Is responsible for all fork truck training within the warehouse.
o Effectively communicates with Warehouse Manager, Training Coordinator and Shift Supervisor.
· Equipment Operation
o Can operate a forklift with 0 accidents.
o Operation requires on and off mounting of the equipment throughout the day, and the ability to maneuver fork lift controls in a fast-paced environment.
o Is certified to train Warehouse Operators to drive a fork lift.
· Quality/ Food Safety
o Trains new and current employees on quality and food safety requirements within the warehouse.
o Ensures adherence to Ainsworth’s food safety program.
o Is responsible for reporting food safety problems to Warehouse Shift Supervisors to initiate action.
· Standard Operation Procedures (SOP)
o Can effectively train against SOPs, work instructions and job aids.
o Personally adheres to all standards operation procedures, work instructions and job aids.
o Documents improved process suggestions or quality measures and alerts Warehouse Manager and Training Coordinator of improvements.
o Follows all Good Manufacturing Practices (GMP’s).
o Keeps work areas clean and neat.
o Ensure all buildings meet sanitization requirements.
o Adheres to sanitization procedures for warehousing.
o Contributes to our safety culture by displaying a positive, safety first behavior.
o Actively follows the Ainsworth Safety Program.
o Reports all unsafe actions, conditions and hazards in a timely manner.
o Encourages co-workers to work safely and follow safety procedures.
o Always wears required personal protective equipment (PPE)
· Ainsworth Values
o Lives by the vision and values established at Ainsworth.
o Assumes responsibility for self-improvement.
o Participates in continuous improvement of processes and procedures by providing feedback to Warehouse Manager and Training Coordinator.
o Strives to deliver world class customer service.
o Represents themselves as a leader within supply chain operations and leads by example.
(Knowledge and skills necessary to meet organizational objectives)
Education/Training: High School Diploma or GED.
Certifications/Licenses: Train the Trainer, Certified to Train others on Forklift Operations.
Experience: Experience working in a warehousing facility preferred. Team leadership experience is helpful.
(Abilities required of all positions)
o Ability to identify key issues and relationships based on information being communicated by a variety of resources
o Making decisions based on logical assumptions combined with factual information while keeping the organizational values and goals in mind
o An understanding of the love for pets and the importance of the pet/pet parent relationship
o Enduring energy and engagement in the Ainsworth Pet Nutrition culture
o Be a brand and company evangelist
o Working and communicating appropriately and effectively across roles and departments
o Understanding and working towards the long-term goals of Ainsworth Pet Nutrition as a unified force
· Customer Intimate
o Understanding and exceeding the customer's needs and expectations, both externally and internally
o Ability to use, understand, and learn from unreserved, honest conversations with other individuals, while still respecting all those involved in the dialogue
o Open, forthright communication that stimulates debate and new ideas amongst a group, as well as with yourself
o Does what they say they are going to do
o Instills trust through actions and behaviors
· Change Agent
o Can adjust to a new environment quickly
o Accepts change as a way of life and works proactively to adapt
JOB- RELATED COMPETENCIES
(Abilities required of this position)
· Is proficient in Microsoft Office; Word, Excel, Power Point & Outlook.
- Is knowledgeable of problem solving and process improvement tools, methods, and LEAN.
- Demonstrates a sense of urgency to escalate issues when needed.
- Can create a positive work environment.
- Has excellent verbal and written skills.
- Can manage multiple concurrent projects and motivate staff.
- Can effectively prioritize and execute tasks in a high-pressure environment.
- Has broad knowledge of warehouse operations and warehouse management systems.
- Can perform all operations of Warehouse I and Warehouse II operators.
(Necessary to perform essential functions of job with or without an accommodation)
- Climb ladders and bins
- Maneuver in tight spaces
- Ability to lift 50+ lbs. repetitively
- Differentiate between colors
- Work in extreme temperature conditions (hot or cold)
Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.
Ainsworth Pet Nutrition is a fifth generation, primarily family-owned and operated company named after one of the company founders, George Ainsworth Lang. The company is focused entirely on pets, and has a stated goal of changing the way consumers shop for Super Premium pet food. The company makes [...]