Sr.UXContentSpecialistatZooskinSanFrancisco,CA

Zoosk
Zoosk Zoosk is the #1 dating app.
10mo Job
Are you looking to join a team that strives to bring a positive, real-life impact to the lives of millions of people? At Zoosk, we have the tremendous and rewarding challenge of facilitating meaningful connections between over 40 million users worldwide and growing. Our users span 80 countries worldwide and exchange millions of messages in 25 different languages every single day.

We are looking for a senior level UX copywriter to join our User Experience Design team. We have a fast growing design team and this role offers a unique opportunity to help shape the writing culture at Zoosk and pave the way for how our brand voice works within our product experience. We are looking for a versatile, experienced UX copywriter who loves making products great through simple, clear language and an authentic, human voice.

As a Senior UX copywriter, you will influence strategy and collaborate with cross-functional Product teams, creating innovative experiences, and designing a language that speaks directly to our members and customers. You’ll play a key role in crafting the user experience, working with Designers, Product Managers, Engineering, Brand Marketers, Legal, and other stakeholders. You’ll help shape and evolve the UX Writing discipline, including developing processes, structure, and editorial design systems.

What You'll Do

    • Work with cross-functional teams to deliver a consistent tone and voice within the Zoosk product experience
    • Develop product content strategy, including taxonomy, nomenclature, standards, and governance
    • Work closely with the brand team and advertising copywriters to translate brand guidelines, personality, and archetypes into product content for web and mobile.  This will include microcopy, interaction flows, error messages, notifications, and in-product messaging
    • Conduct product content audits and analyze customer data to evaluate content effectiveness
    • Contribute to content guidelines, develop content patterns
    • Clearly document and share process, workflow, feedback history, and decisions
    • Manage multiple projects throughout the product creative development process
    • Present and rationalize your work at product and design reviews
    • Identifying and prioritizing opportunities where UX writing can improve user experiences and meet business goals

Qualifications

    • Background in UX and experience collaborating with UX Design and Product teams
    • 5+ years of experience planning, writing, editing, and creating content strategy for web and mobile
    • BA in Journalism, English, Communications, or related discipline
    • Experience with writing for consumer ecommerce productsExperience working on a global product and writing for localization
    • Has expressed a point-of-view through writing or speaking on topics related to UX or content strategy
    • Resilient, motivated, and passionate about UX and Content Strategy
    • Ability to thrive in a fast-paced environment, and comfortable with ambiguity
    • Strong critical thinking skills
    • Able to effectively communicate the content experience to senior leadership and stakeholders
Zoosk Core Values: Don’t stop caring. Be a doer. We’re better together. Speak up. We say no to the status quo. If there’s fun to be had, then have it.

While there is a lot to do, we also have a very open and collaborative culture and know how to have a lot of fun; frequent team and company outings, Hackathons, happy hour every Friday, daily catered lunches, health and wellness benefits, 401K matching, generous maternity/paternity leave policies, and flexible time off are just some of the ways we support our teams.

Zoosk is proud to be an equal opportunity workplace committed to building a team culture that celebrates diversity and inclusion.
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Zoosk
Zoosk is the #1 dating app.

Since 2007 Zoosk has been a leader in online dating: Zoosk is the top grossing dating app worldwide in the Apple store, and the most downloaded dating app on Google Play in the US. Photo Verification and Behavioral Matchmaking™ support a community of over 41 million members worldwide.



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