SeniorProductManager,MessagingatZooskinSanFrancisco,CA

Zoosk
Zoosk Zoosk is the #1 dating app.
8mo Job
Are you looking to join a team that strives to bring a positive, real-life impact to the lives of millions of people? At Zoosk, we have the tremendous and rewarding challenge of facilitating meaningful connections between over 40 million users worldwide and growing. Our users span 80 countries worldwide and exchange millions of messages in 25 different languages every single day.

As a Senior Product Manager at Zoosk you will work with Engineering, UX, and Business Intelligence teams to define payments/financial business requirements and evaluate new messaging solutions that aligns with our customer needs. You will partner with engineering to implement new messaging solutions and features. This position is also on the front line researching, identifying, and understanding inconsistencies with financial reports and proposing solutions.

What You'll Do:

    • Identify consumer and business needs, define product strategy, and build a messaging roadmap (email, push messaging) that delivers an experience that retains our users by keeping them updated and engaged – deliver the right messages, at the right time, via the right channel
    • Own the overall product plan and roadmap. Working closely with senior leadership in product and design, engineering, create clear quarterly plans, incorporating input from all stakeholders, that depict how the strategy will achieve the company’s goals
    • Define and put in place metrics and systems to track product performance. Clearly communicate performance and use data to evaluate and prioritize the roadmap
    • Develops the email and push messaging systems that Zoosk uses to reach millions of members each day.
    • Set an ambitious product vision for how our messages can guide our users to get the most out of their Zoosk experience, drive engagement and move users down the funnel from registered users to subscribers
    • Be the product evangelist. Own all product communication with senior leadership on current insights and emerging trends, as well as championing the vision to the other teams and groups within the company.
    • Understand the workflow needs around creating and producing emails and push messaging, and how they impact our team initiatives in the short-term and long-term.
    • Identify inefficient process in the current workflows, and identify tools to automate or streamline them
    • Work closely with colleagues in, marketing, advertising, design, brand, product and technology to design, develop and launch emails and push messages, as well as make sure that we’re building the tools and systems we need to support a robust portfolio of innovative messaging products
    • Help drive forward the culture of innovation in our email and messaging products
    • Guide the product from concept to design, specification, implementation, and analysis
    • Work closely with multiple engineering teams to build and iterate on the product
    • Collect continuous feedback from our users to evolve the product

What We're Looking For In You:

    • BA/BS in a technical field, CS preferred. MBA a plus
    • A minimum of 7+ years product management experience
    • A minimum of 5+ years of experience with email and push notification systems and tools
    • Experience leveraging 3rd party messaging solutions to add incremental value to messaging and leveraging sophisticated engagement solutions across devices, channels, and platforms
    • Experience with managing tools and technology focused on email whitelisting best practices
    • Ability to lead cross-functional product, design and technology teams and can vigilantly prioritize in a rapidly-changing environment
    • Ability to analyze user workflows from scratch (with the help of a design team)
    • Ability to make trade-offs between qualitative, quantitative, and absent data
    • Comfortable with a high degree of autonomy
    • Demonstrated ability to understand and discuss technical concepts and manage tradeoffs
    • Ability to drive user research to build requirements and weigh tradeoffs in design decisions
    • Experience defining projects, driving requirements, writing detailed functional specifications, and coordinating feature team efforts
    • Strong analytical and quantitative skills with the ability to use data and metrics to back up assumptions and recommendations.
    • Strong written and verbal communication skills. Ability to break down a technical problem into clear and direct communication
    • History of teamwork and willingness to roll up one’s sleeves to get the job done
    • Strong knowledge of digital product development techniques and agile methodologies
Zoosk Core Values: Don’t stop caring. Be a doer. We’re better together. Speak up. We say no to the status quo. If there’s fun to be had, then have it.

While there is a lot to do, we also have a very open and collaborative culture and know how to have a lot of fun; frequent team and company outings, Hackathons, happy hour every Friday, daily catered lunches, health and wellness benefits, 401K matching, generous maternity/paternity leave policies, and flexible time off are just some of the ways we support our teams.

Zoosk is proud to be an equal opportunity workplace committed to building a team culture that celebrates diversity and inclusion.
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Zoosk
Zoosk is the #1 dating app.

Since 2007 Zoosk has been a leader in online dating: Zoosk is the top grossing dating app worldwide in the Apple store, and the most downloaded dating app on Google Play in the US. Photo Verification and Behavioral Matchmaking™ support a community of over 41 million members worldwide.



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