Ainsworth Pet Nutrition
Ainsworth Pet Nutrition Pet Store Quality. Supermarket Easy
2mo Pets Job
Key Account Manager (Pet Smart)


Ainsworth Pet Nutrition


Title:                            Key Account Manager III 


Location:                      Phoenix, AZ or open to relocation in Phoenix, AZ



Reports To:                     Sales Director


Overall Focus:             To assist in the delivery, and lead the execution of value-added services with nationally important customers that create enhanced, long term relationships and increase customer equity. Develop and mentor assigned employees



FLSA Designation: Salary Exempt 


Salary Grade:                                                                                                                              Level: 17





·        Develop and execute customer strategic plans, which achieve the strategies, goals, and objectives for both Ainsworth and the customer.

o   Deliver profit and volume objectives for assigned customer 

o   Forecast items, sales and profits for each assigned customer.

o   Maximize the efficiency and effectiveness of market funds.

o   Accountable for strategic and tactical operations at the customer level.

·        Share insight into data with customers to drive business.

o   Provide support and act as a resource to customers to enhance decision making and to maximize customer equity.

·        Develop and deliver fact based presentations that achieve Ainsworth’s objectives relative to : Distribution/Merchandising/Pricing/Shelving

·        Set up annual “Top to Top” meetings with the accounts that continue to show, and are committed to sales growth.

·        Develop and communicate customer insight for assigned customers to Vice President of Sales.

·        Develop and mentor assigned employees

·        Complete special projects as assigned

·        Strategic Ability/Planning

·        Understanding of key business drivers

·        Understanding the 5P’s – Product mix, Price, Position, Promotion, Procurement.

·        Ability to ask the right questions in order to stimulate a greater understanding of the customer opportunity.

·        Ability to picture a desired result or outcome.

·        Category Expertise

·        Understand category performance measurements and consumer and customer insights.

·        Develops and facilitates understanding with customer. Translates insight into action.

·        Negotiation Skills

·        Understands and negotiates business strategies.

·        Develops mutual win-win for both parties, using creative problem solving.

·        Strong influencing skills, both internally and externally

·        Fact Based Selling

·        Ability to apply data to account plans

·        Links data applications to the customer and category.

·        Positively impacts the category/customer and business unit

·        Understands cash flow analysis and recommendations programs that drive volume and profit.

·        Perform other job-related duties and responsibilities as may be assigned from time to time.

·        Assumes responsibility for own personal development and continuous learning. 

·        Keeps abreast on new technology, methods and regulations related to responsibilities 

·        Practices customer intimacy with internal and external customers in day to day responsibilities

·        Lives by the Ainsworth values


(Knowledge and skills necessary to meet organizational objectives)



Education/Training:  Bachelor’s Degree in Marketing, Communication or related field preferred          




Experience:     Must have 5-8 years’ experience selling consumer packaged goods retailers including major pet specialty channel retailers


Location:         Phoenix, AZ or open to relocation in Phoenix, AZ



 (Abilities required of all positions)


·        Insightfulness

o   Ability to identify key issues and relationships based on information being communicated by a variety of resources

o   Making decisions based on logical assumptions combined with factual information while keeping the organizational values and goals in mind

·        Passion

o   An understanding  of the love for pets and the importance of the pet/pet parent relationship 

o   Enduring energy and engagement in the Ainsworth Pet Nutrition culture 

o   Be a brand and company evangelist

·        Collaboration 

o   Working and communicating appropriately and effectively across roles and departments

o   Understanding and working towards the long term goals of Ainsworth Pet Nutrition as a unified force

·        Customer Intimate

o   Understanding and exceeding the customer's needs and expectations, both externally and internally

·        Candor

o   Ability to use, understand, and learn from unreserved, honest conversations with other individuals, while still respecting all those involved in the dialogue

o   Open, forthright communication that stimulates debate and new ideas amongst a group, as well as with yourself

·        Integrity

o   Does what they say they are going to do

o   Instills trust through actions and behaviors

·        Change Agent

o   Can adjust to a new environment quickly

o   Accepts change as a way of life and works proactively to adapt



(Abilities required of this position)

·        Selling as an attitude

o   Relentlessly thinking about how to engage with customer to support you ; win

·        Being a brand ambassador

o   Know the brands, extension of brand team

o   Engaged with Brand Team-support, $

·        Pre-sell, pre-sell, pre-sell

o   Engage with people outside of meeting

o   Putting customer in a place of discomfort

·        Being an objective, non-self-servicing deliverer of insight                                                         

·        Varied work week, may include evenings and/or weekends. Overnight travel required.

·        Strong communications skills, both oral and written. 

·        Interpersonal skills and the ability to influence others. 

·        Detail oriented and able to work in a fast paced environment. 

·        Ability to solve common problems experienced in a retail environment. 

·        Selling skills. 

·        Computer skills: Excel, Power Point, Word, Access and Outlook

·        Knowledge of APN brands and products and nutrition. 

·        Knowledge of retail customer operations trade as to their methods of doing business and making decisions.

·        Ability to analyze financial, inventory, retail conditions and/or other data to determine appropriate selling approach. 

·        Ability to learn and utilize customer technology in everyday job functions. 

·        Ability to manage tasks in a time conscious manner achieving coverage goals. 

·        Ability to manage within a financial budget.

·        Strong self-management skills

·        Ability to complete daily procedures and responsibilities without direct supervision

·        Willing to Relocate

·        High level of creative skills in order to present Ainsworth Pet Nutrition products and programs that will achieve agreed upon merchandising/distribution/sales objectives.

·        Ability to interpret marketing and sales data and use the data effectively to achieve merchandising/distribution/sales goals. 


(Necessary to perform essential functions of job with or without an accommodation)


Ability to regularly function in a typical office environment and operate related equipment – computer, copier, telephone, etc., as well as, low risk manufacturing environment – able to observe and get around equipment, using PPE, if required.

Ability to travel by plane, car or other ground transportation on a regular basis. Overnight travel is required.

Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time


Apply now


  • gunscopeguide
    10d ago



  • gunscopeguide
    10d ago



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Ainsworth Pet Nutrition
Pet Store Quality. Supermarket Easy

Ainsworth Pet Nutrition is a fifth generation, primarily family-owned and operated company named after one of the company founders, George Ainsworth Lang. The company is focused entirely on pets, and has a stated goal of changing the way consumers shop for Super Premium pet food. The company makes [...]

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