Sprinklr

Modern communication channels have created a connected customer who demands instant engagement, personalized advertising and, proactive care. To do this requires a unified view of the customer, and a unified approach to the customer's interactions with your organization. Sprinklr’s revolutionary Unified Front Office enables your organization to make your customers happier because for the first time you can connect with them on the modern channels of their choice, and with a unified view of their interactions across marketing, advertising, research, care, and engagement.
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29 West 35th Street, 7th Floor, New York, NY 10001 USA
Computer Software
1001-5000 employees
Founded 2009

We are customer-obsessed.

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Mission

Sprinklr's mission is to enable every organization on the planet to make their customers happier.

Values

Sprinklrites are humble, caring, hardworking, and genuine. We push each other to strive higher and dream bigger. While we love the perks of working for the company, even more, we believe that we are changing the way business is done by making it more human.

It's OK. Be fearless.

Sprinkle, don't shout.  Keep moving forward.

Fix it, don't complain.

Never, ever give up.  Ever!

Passionately, genuinely care.

Diversity & Inclusion

At Sprinklr, we strive to create a "no-judgment zone" culture. These strong words from our founder and CEO Ragy Thomas, and truly reflect Sprinklr's culture of "belonging." All-inclusiveness is simply part of who we are --The Sprinklr Way of working, living, and being. 

We treat everyone like family. This is core to The Sprinklr Way and it's at the forefront of our culture to treat each other with the utmost respect and care. It's crucial to our company’s mission and to the legacy we continually strive to achieve-to enable everyone to be happier. Every employee is trained on living The Sprinklr Way and our values are integrated into our recruitment, recognition, learning, performance management and communications programs.  

For example, Sprinklr’s Pride Month celebrations range from #SprinklrPride-themed meals and happy hours to a speaker on unconscious bias from Stonewall Equality Limited (a charity named after the Stonewall riots) in the United Kingdom. Also, for every photo posted with #SprinklrPride, Sprinklr will donate $1 to OutRight Action International, a non-profit that fights for human rights for LGBTIQ people everywhere. 

Sprinklr prioritizes hiring based on cultural fit — fit also means people who can expand who we are. There are four cultural attributes which foster inclusion, belonging and diversity at Sprinklr.

We hire for culture.

We treat employees like family – with dignity and respect. 

We passionately, genuinely, care. 

We help others succeed.  

Teams consisting of representatives from the culture and talent organization, leaders and Sprinklr’s CEO/Founder Ragy Thomas interview for talent and abilities, as well as for matches to the culture. The process involves a diverse interview team and the CEO and CHRO interview every recommended people-leader hire.

Benefits

We have some amazing perks, but at the end of the day, Sprinklrites are here for the opportunity to grow, learn, and affect the industry with incredible ingenuity.

  • Health, dental, and vision insurance
  • Life insurance
  • Short- and long-term disability
  • FSA and HSA
  • 401k
  • Flexible work hours (we support #integratedliving)
  • Flexible vacation + summer Fridays and personal days
  • Catered lunches and 24/7 snacks
  • Pre-tax transit and parking
  • Gym discounts
  • Team-building events
  • Career development
  • Casual atmosphere
  • Rapid career growth
  • Chance to work with the best brands in the world
  • Puppies are welcome

Culture

Our culture is built around pushing the limits of possibility. Social has changed the world forever, and each of us plays a role in the future of Sprinklr. We strive to delight our customers by going above and beyond as their trusted social guide, and helping re-imagine enterprise software for the better.

We are customer-obsessed.

We treat employees like family. 

We do the right thing always and take extreme pride in who we are, what we build, and what we do.

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"You never know what's in store and that's what Sprinklr turned out to be - a "One-Of-A-Kind Opportunity"! Sprinklrites are Intuitive & Smart! Working with such brilliant minds reflects the kind of talent and how much effort we put in our hiring. From the best of People to the best of Product - Sprinklr is EVERYTHING!"
Devika Bhatnagar
Culture and Talent
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"I could not imagine a more exciting place to work. We have the absolute perfect combination of a growth market, clear market share and functionality leadership in the space, and experienced leadership. Plus, Sprinklr has a culture that cares about individual happiness, work life balance, career pathing, and personal growth. Our upside is limitless."
Bryan Mobley
Sales
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"At Sprinklr there is a focus for “culture add” in addition to “culture fit”. Everyone you meet brings a unique perspective to their role because of what they are passionate about both inside and outside of work."
Stephanie Shah
Solutions Consultants

Social impact

Sprinklr thinks and acts globally. We use the United Nations Global Compact’s Environmental Principles.

- We strive to exercise a precautionary approach to environmental challenges.  All Sprinklr vendor selection decisions consider environmental sustainability as a major factor.

- We undertake initiatives to promote greater environmental responsibility.  Sprinklr’s largest US offices are shifting toward abstaining from single use plastic and paper dining materials toward reusable or compostable materials.  Our Gurgaon, India office has replaced all single-use water bottles with reusable glass containers.

- We encourage the development and diffusion of environmentally friendly technologies.  As a major partner of Microsoft, our primary source of cloud computing and data storage is carbon neutral. Microsoft is on target to reduce its carbon footprint by 75% from 2017 to 2030.

Opportunities at Sprinklr