Senior Director of People + Solutions Principal
Opportunity@Work
Washington, D.C
March 2019 - Present
Head of Human Resources for a nonprofit technology organization focused on rewiring the U.S. labor market, enabling individuals without four-year degrees to work, learn, and earn their full potential. As HR Solutions Principal, assists with product discovery, roadmap development and prioritization for the Stellarworx platform. Adopted and executed the organizational business plan and strategic direction in succession planning, talent management, change management, performance management, training and development, and compensation. Developed and implemented a holistic framework and work plan for systems, processes, and actions to upgrade the employee experience across the entire life cycle from recruiting to retention. Successfully led and implemented company HR processes such as performance management, engagement surveys, and leadership training programs, resulting in the highest company engagement and lowest turnover since the start-up period. Built diversity/equity/inclusion (DEI) strategies and initiatives to transform talent acquisition, leadership development, employee engagement, and enterprise-wide adoption of inclusive behaviors and best practices. Successfully recruited, hired, and onboarded 40+ employees over 18 months. Executed major project in job leveling, compensation analysis/philosophy, and advocating for transparency/pay equity. Analyzed leading indicator human capital metrics to develop action plans to reduce attrition, enhance performance, and increase employee engagement. Anticipated organizational needs to achieve maximum organizational performance and efficiency. Effectively guided leadership in developing and implementing job descriptions, reevaluation of compensation systems, and career development programs. Sourced and implemented new HRIS, ATS, engagement tools, performance management, recruiting strategy, payroll systems, and compensation philosophy
Director, HR Business Partner
Town Sports International
Washington, D.C
May 2010 - January 2016
Acted as the key change agent in the organization by driving efforts to optimize business functions for 150+ locations
Coordinated recruitment, drove diversity talent initiatives, and provided advice and consultancy impacting human capital strategy, employee retention, succession planning, and change management for 3,000+ employees.
Served as a trusted advisor to the leadership team, steering HR best practices to develop business initiatives, foster employee management, and mobilize talent within the fiscal budget.
Recognized by senior leadership for building employee loyalty, driving measurable results, and having enterprise-wide influence.
Served as an operations liaison by partnering with executive and senior leadership teams, ensuring needs were identified, services were provided, and HR requirements were communicated and implemented effectively.
Consulted with employees and managers to provide employee relations and performance improvement support; conducted ER investigations, provided recommendations, and developed performance improvement plans and disciplinary measures.
Successfully managed HR functions from junior to executive-level employees with ease.
Promoted, supported, and integrated Learning & Development solutions.
Principally guided leadership team and steered HR practices to develop business initiatives, foster employee management, and mobilize talent within the fiscal budget.
Delivered a full spectrum of strategic and tactical HR support and programs to leaders and team members.
Advised and counseled leaders and team members on all performance-related issues, including identifying key talent and leadership planning.
SVP, People
Solidcore
Washington, D.C
January 2016 - November 2017
Head of Human Resources for a growing boutique fitness brand.
Developed talent acquisition and retention plan to support company growth and a roadmap for talent assessment, development, and performance; recognized as an HR SME to resolve issues, maintain quality, and drive efficiency.
Executed the total rewards strategy in alignment with the financial and strategic objectives of the company.
Leveraged a “roll up your sleeves” approach to leadership by providing direction, insight, and purpose for teams, adapting to new priorities, spearheading new ventures, driving execution of projects, and keeping teams on track for success.
Grew the company from 4 to 45 employees and from 3 to 27 locations in 10 markets over 24 months.
Transformed the needs of a maturing organization into a coherent HR strategy.
Acted as a critical business partner and strategic advisor to the executive team and a key change agent in the organization.
Consistently translated brand requirements into effective hiring campaigns through inclusion and talent acquisition.
Implemented significant building blocks for the company, including major systems (HRIS, ATS), talent acquisition strategy, performance framework, compensation philosophy, performance management approach, and handbook.
Analyzed trends and metrics to develop solutions and programs to create a sustainable company culture, develop mentoring opportunities, organize town halls, and implement team-building events to improve engagement and morale.
HR Consultant
OKPal Consulting
Washington, D.C
November 2017 - Febuary 2019
Served as an HR contractor for multiple startups in the Mid-Atlantic market.
Provided strategic advice, counsel, and consultative solutions to executives, including driving organizational development, team effectiveness, executing change management strategy, and employee engagement solutions.
Drove human resource management activities, including recruiting and talent acquisition, total rewards and compensation, diversity and inclusion, payroll and benefits, performance management, and local labor law/compliance.
Senior Director of People + Solutions Principal
Opportunity@Work
Washington, D.C
March 2019 - Present
Head of Human Resources for a nonprofit technology organization focused on rewiring the U.S. labor market, enabling individuals without four-year degrees to work, learn, and earn their full potential.
As HR Solutions Principal, assists with product discovery, roadmap development and prioritization for the Stellarworx platform.
Adopted and executed the organizational business plan and strategic direction in succession planning, talent management, change management, performance management, training and development, and compensation.
Developed and implemented a holistic framework and work plan for systems, processes, and actions to upgrade the employee experience across the entire life cycle from recruiting to retention.
Successfully led and implemented company HR processes such as performance management, engagement surveys, and leadership training programs, resulting in the highest company engagement and lowest turnover since the start-up period.
Built diversity/equity/inclusion (DEI) strategies and initiatives to transform talent acquisition, leadership development, employee engagement, and enterprise-wide adoption of inclusive behaviors and best practices.
Successfully recruited, hired, and onboarded 40+ employees over 18 months.
Executed major project in job leveling, compensation analysis/philosophy, and advocating for transparency/pay equity.
Analyzed leading indicator human capital metrics to develop action plans to reduce attrition, enhance performance, and increase employee engagement.
Anticipated organizational needs to achieve maximum organizational performance and efficiency.
Effectively guided leadership in developing and implementing job descriptions, reevaluation of compensation systems, and career development programs.
Sourced and implemented new HRIS, ATS, engagement tools, performance management, recruiting strategy, payroll systems, and compensation philosophy.