Who is Hilti?
If you’re new to the industry, you might not have heard of us. We provide leading-edge tools, technologies, software and services for the global construction sector. We have a proud heritage, built over 75 years, and a worldwide reputation for pioneering products and exceptional service. With some 29,000 people in more than 120 countries, which we’re looking to expand, we’re a great place for you to show us your worth, step up to new challenges and grow your career.
What does the role involve?
Lead and direct team in execution of tool service process while delivering Hilti Tool Service value proposition Sustain technical competence while leading development of team repair expertise Identify, promote, & execute continuous process improvements for repair center operations Complete understanding and adherence to repair standards while also ensuring Repair Technicians follow all repair and process standards Responsible for effective inventory management to defined regional process standards Direct TSC maintenance of work areas, tools, and assigned equipment in a proper, organized order thus enabling the incumbents to perform the job in a timely, safe, and efficient manner Direct supervisory authority and responsibility for assigned team members within TSC; includes performing PMP process, implementing development plans and recommends employment status changes Lead by example and promote a cohesive team-oriented environment Determine TSC priorities in order to maintain same day turn-around-time while providing quality repair service Assist Tool Service Manager in maintaining rapport and communication through daily contact with TSC staff, customers, sales personnel, and company departments Direct and coordinate activities in collaboration with Regional Process Manager, Regional Repair Expert, Tool Services Marketing (fleet, TOD support, CTS) Perform other duties as assigned by manager
Our tools are chosen to build safer homes for ordinary people, as wellas luxury hotels, high-speed railways and world-class stadiums.
What do we offer?
We’ll give you everything you need to excel in your role, including ongoing training and lots of responsibility from the start. In return for your exceptional performance and consistent results, you’ll receive one-to-one career mentoring, as well as exciting opportunities domestically and internationally.
Why should you apply?
We have an excellent mix of people and some of our best account managers joined us with little or no construction experience. Success at Hilti is down to teamwork and ability, no matter what your background.
What you need is:
High School Diploma or GED required College degree preferred 2-3 years experience in technical shop/plant operations management Direct supervision of technical staff preferred Experience using Windows applications preferred Working Conditions: Combination of normal office and workshop conditions. Adverse Work Conditions: Workshop environment subject to heat, cold, noise, dust, and other particles Must have the ability to use hand tools and equipment to disassemble and assemble power tools Safety Equipment Required: Must observe and abide by all safety regulations as required by Hilti and Occupational Health and Safety Standards (OSHA) Must wear steel toe boots, safety glasses, safety vest, and other safety equipment, as required, when working in the facility and/or operating machinery Physical Requirements: Occasionally lift up to 70 lbs. Stand for long periods of time and perform repetitive reaching, bending, and climbing. Must be able to stand for up to 8 hours daily while performing tool repairs at workstation
Hilti, Inc is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.
Hilti delivers leading technology to the global construction industry. Our products, services and software offer innovative solutions. Founded in Liechtenstein in 1941, the worldwide Hilti Group has evolved from a small garage start-up to a global brand with nearly 30,000 team members across 120 [...]