SrSolutionArchitect-MicrosoftatLogicalisinWestChesterOH

Summary Provides pre-sales technical engineering support to Account Executives and clients as an integral part of the full sales process. Focuses on technical solutions for mid-size and enterprise accounts and works closely with clients to determine how Logicalis solutions can best serve their needs.  Conducts in-depth assessments and functions as subject matter expert to design complex client solutions. Essential Duties and Responsibilities Engages in opportunities as subject matter expert to design and scope complex solutions and components of Logicalis services. Conducts in-depth assessments, studies, and/or surveys to obtain data; analyzes data to advise and recommend multi-faceted solutions. Participates in client pre-sales calls around Logicalis services; works with Account Executives to develop client proposals. Qualifies, from technical perspective, new business opportunities or requirements within existing and prospective clients to ensure alignment with target markets, portfolio, and delivery and lifecycle services capabilities. Writes complex Statements of Work (SOWs) for Logicalis services. Drives sales process with focus on solution design phase. Develops knowledge of client’s environment to facilitate integration recommendations. Prepares and performs product demonstrations. Broadens engagements with enterprise clients by promoting, defining, and positioning Logicalis services from entire portfolio as appropriate to client requirements. Works with Sales/Project Management to define roadmaps and milestones for Project and Delivery teams. Provides technical direction to Sales Engineers and Solution Architects required to resolve very complex issues which ensure on-time delivery of client solutions. Provides consulting to Sales Engineers, Solution Architects and service delivery team members to ensure successful implementation of solutions. Defines and guides delivery of effective reporting and analytics. Communicates complex technical concepts to nontechnical audiences in proposals and in-person presentations. Provides consulting advice to client senior leadership, especially IT leadership. Provides product and/or solution training for Logicalis Sales teams and clients. Mentors Logicalis team members. Demonstrates outstanding communication and documentation skills. Works on several different complex client projects concurrently. Keeps abreast of latest solutions and services Logicalis offers. Establishes deep relationships with clients by demonstrating excellent listening skills. Builds credibility and trust by delivering what has been promised within established timeframes. Participates in regional and national events and regional team meetings. Demonstrates and actively promotes an understanding and commitment to the mission of Logicalis through performing behaviors consistent with the organization's values. Maintains a working knowledge of applicable Federal, State, and Local laws and regulations as well as policies and procedures of Logicalis in order to ensure adherence in a manner that reflects honest, ethical and professional behaviors. Supports and conducts self in a manner consistent with customer service expectations. Supervisory Responsibilities This job has no supervisory responsibilities. Qualifications To be successful in this role, an individual must be able to perform in a satisfactory manner the functions listed below.  The requirements listed are representative of the knowledge, skills, and/or abilities required. We will make reasonable accommodations to enable individuals with disabilities to perform these functions. Education/Experience/Technical Requirements/Certifications      Education Bachelor’s degree in computer science, business, management disciplines, or related field.      Experience / Technical Requirements 7 years experience in technical pre-sales role; working with service based solutions, along with Microsoft and companion products; designing and working with enterprise implementations; working knowledge of ITSM and ITI. Experience developing enterprise-wide solutions. Strong experience combining products and services into technology solutions that meet client’s business needs. Deep experience in business case development. Proficient use of all Microsoft Office applications.      May consider an equivalent combination of education and experience.       Certifications One or more of the following:    Microsoft Certified Solutions Expert (MCSE)  Microsoft Certified IT Professional (MCITP) ITIL Foundation V3 Other Skills or Abilities Ability to demonstrate outstanding written and verbal skills and to confidently/professionally interact with external clients and internal teams. Outstanding time and prioritization management; ability to manage complex projects; multitasks to accommodate requests from multiple clients and Logicalis Account Executives. Outstanding problem solving, decision making, and analytical skills. Possesses combination of advanced technical aptitude and consultative capabilities with sales and business focus. Ability to interact effectively with senior business leaders and C-level executives. Ability to communicate and lead client discussions and meetings at technical level. Strong knowledge of competitive products with ability to position strengths and weaknesses in discussions with client. Ability to understand requirements clients and translate to appropriate designs. Ability to communicate complex technical concepts in clear and easy-to-follow manner. Proven ability conducting proof of concepts and hands-on demonstration of technology. Outstanding problem solving, decision making, and analytical skills. Ability to manage very complex projects. Ability to act quickly in changing environments. Ability to travel nationally to meet with clients. Participates proactively in own career development. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing duties of this Job, employee is constantly required to sit, talk, see, hear, and use hands and arms. Employees are frequently required to stand; move about, climb steps or balance and stoop, kneel, crouch, or crawl. Employees must occasionally lift and/or move up to 10 pounds. The above statements describe the general nature and level of work being performed by individuals assigned to this classification. This is not intended to be an exhaustive list of all responsibilities/duties required of personnel so classified.   Logicalis is an Equal Opportunity Employer. It is our policy to employ people who are qualified by reason of education, training, experience, and demonstrated performance.   We value diversity and inclusion at our company. We do not discriminate on the basis of race, color, religion, national origin, gender, sexual orientation, marital status, age, height, weight, disability, veteran status, or any other reason prohibited by applicable federal or state laws .
 

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