ServiceTitan’s Sr. Manager (or Manager) of Business Development is an integral, highly-visible role to ensure the growth and development of ServiceTitan. S/he will serve as an internal resource and trusted advisor to identify and launch key initiatives that will drive success for various departments. The ideal candidate has strong core skills in strategic thinking, project management, collaboration, communication, and data analysis to inform better ways of operating by leveraging external parties. We are looking for a candidate who is highly motivated and self-driven to optimize company initiatives through the introduction of new programs, processes, and partnerships.

As our Sr. Manager/Manager, Business Development, you will: 

  • Translate company goals into technology, organization, and program strategies leveraging external parties
  • Recommend and implement new programs and processes while ensuring a successful transition
  • Lead Business Development initiatives from initiation to completion, serving as a functional advisor to inform and influence product management and design throughout the entire lifecycle
  • Provide quantitative and qualitative analyses through business cases, financial models, and related deliverables; Size revenue and efficiency opportunities for all initiatives, while prioritizing initiatives accordingly
  • Build and manage partner integrations ecosystem, and define the strategic direction of integrations strategy (including monetization) while collaborating with the Product team 
  • Develop and execute a referral/reseller strategy with various categories of partners while collaborating with Sales 
  • Build implementation and consulting partner program for clients while collaborating with Customer Success team to build implementation and consulting partner program for clients

To be successful in this role, you'll need: 

  • 5+ years of relevant work experience (preferably in management consulting, business operations, or similar experience)
  • Bachelor's Degree, MBA or equivalent experience preferred
  • Strong understanding of technology and how various solutions interact (SaaS and/or API experience a plus)
  • Strong understanding of how to effectively leverage external parties to optimize company initiatives (e.g. implementation partners, resellers)
  • Ability to build strong relationships and work effectively cross-functionally
  • Results-driven, detail-oriented, and organized self-starter
  • Strong leadership skills with proven verbal and written communications skills

Why ServiceTitan?

Company Culture

We are proud of the ServiceTitan culture - it brings together brilliant, genuine and driven individuals in an atmosphere that is positive and inclusive. Check out our culture for yourself: | |

About ServiceTitan

ServiceTitan is a mobile, cloud-based software platform that helps home services companies streamline operations, improve customer service, and grow their business. ServiceTitan's end-to-end solution for the multi-billion dollar residential home services industry includes CRM, intelligent dispatch, custom reporting, marketing automation, mobile solution for field techs, and accounting integration with Intacct and QuickBooks. ServiceTitan brings a fully operational modern SaaS infrastructure to an industry traditionally underserved by software. ServiceTitan is the preferred software for hundreds of the world's most successful plumbing, HVAC, and electrical companies. For more information about ServiceTitan, visit

Inc 5000 Most Successful Companies in America, 2019
Inc 5000 Best Places to Work, 2019
Los Angeles Business Journal Best Places to Work, 2018
Los Angeles Business Journal Top 100 Fastest Growing Private Company, 2018
Deloitte Fast 500, 2018
Inc 5000 Best Places to Work, 2018
Inc 5000 America’s Fastest Growing Companies, 2018
Glassdoor/Battery Ventures Highest Rated Cloud Computing Companies, 2018
Mogul Top 1000 Companies Worldwide for Millennial Women 2018
Forbes Next Billion-Dollar Startup List, 2017 

Equal Opportunity Employer

ServiceTitan does not discriminate against employees based on race, color, religion, sex, national origin, gender identity, age, disability, or genetic information. At ServiceTitan, our mission is to help our Titans and customers achieve the extraordinary. We are an equal opportunity employer and we celebrate the diversity that each Titan brings to the table. We believe that the convergence of fresh, unique perspectives and experiences from all walks of life is what makes our product and culture so great — and there's always room for more. 


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