Salesforce.comAdministrator/AnalystatSensata

Sensata
Sensata Mission-critical sensors & electrical protection helping to make the world safer, cleaner and more energy efficient.
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We’re seeking a talented CRM Administrator/Analyst to administer Salesforce.com and work with users and stakeholders to define, deliver, and support functionality on the Salesforce.com platform. This position will also participate in the planning, execution and deployment of future Salesforce implementations and projects throughout our global organization. An ideal candidate for this role is a self-starter, loves technical challenges with great communication skills, has 3+ years of experience administrating Salesforce.com and working as an analyst in a fast-paced environment who has a passion for customer success and digital transformation.

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Primary Responsibilities:

  • Perform administrator functions such as user management, profiles, roles, permissions, rules, assignment rules, queues, licenses, release management, troubleshooting, capacity & storage, and general systems maintenance
  • Act as expert in data interoperability, analytics, and business intelligence
  • Serve as primary point of contact for business around production and support issues
  • Research and identify needs, goals, and business models by collaborating with end users, stakeholders, and support partners
  • Test functionality of new implementations in Salesforce prior to releasing to business
  • Review and assess current state to identify and recommend improvement opportunities
  • Support the Salesforce developer to help design and maintain internal solutions and external system interface mechanisms
  • Provide expertise in developing applications, integrations, and automated solutions
  • Manage dashboards, reports, forms, templates, page layouts workflows and approvals, create and maintain custom objects, object relationships, formulas, standard and custom fields
  • Monitor Help Desk ticketing system and e-mail for incoming tickets and updating to tickets
  • Challenge requests that do not align with Salesforce best practices and find alternative solutions
  • Stay Current with Salesforce releases and corresponding documentation and provide new functionalities and solutions as needed; including integrations with third party solutions
  • Establish and implement best practices: system maintenance, security, improvements, data integrity, duplicates, backups, validation rules, custom workflows, and so on
  • Design and create global Reports and Dashboards within Salesforce in accordance with corporate goals
  • Define, deliver and support functionality and configuration of the Salesforce.com platform
  • Solicit, capture, and transform business requirements into functional system requirements
  • Track user adoption and provide additional training where necessary
  • Participate in design reviews and collaborative system integration planning activities


Required Skills and Experience

  • Salesforce ADM201 Admin Certification is a must
  • Salesforce ADM301 and 401 Developer Certification is beneficial
  • Fluent in spoken and written English
  • 3 to 5 years of industry experience as a Salesforce.com administrator/analyst
  • Historical, proven knowledge, and practical application of the Salesforce.com design, logic rules, and execution of Salesforce.com configuration changes (must have)
  • Ability to analyze and recommend Salesforce configuration changes in support of enhancement requests
  • Knowledge of project management practices and tools
  • Ability to influence others to gain support and commitment for shared projects
  • Unique combination of being business-minded and highly analytical while also having a strong and deep technical background in Salesforce.com
  • Ability to work on multiple tasks and deliver results with aggressive timelines with minimal supervision
  • Sharp, analytical, problem solving, and decision making skills
  • Excellent interpersonal and communication skills, verbal and written, for global audience
  • Ability to understand and document requirements
  • Self-motivated and able to grasp concepts quickly
  • Knowledge of related applications, relational databases, and web technology
  • Current on the latest industry trends and changing technologies
  • Experience with data manipulation and analytics
  • Knowledge and experience in Visualforce, Apex, and Force.com
  • Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and Visio

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Our employees are the reason we have been successful in the past and the reason we will be successful in the future. Employees’ skills, talents and work ethic have defined the business and will shape our collective future.


Our Vision is to be:

  • A world leader and early innovator in mission-critical sensors and electrical protection
  • Satisfying the world’s growing need for safety, energy efficiency and a clean environment
  • A partner, employer, and neighbor of choice.


NOTE:  If you are a current Sensata employee (or one of our Affiliates), please back out of this application and log into Workday via the Company Intranet to apply directly.  Type FIND JOBS in the Workday search bar.

 

Apply now

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Sensata
Mission-critical sensors & electrical protection helping to make the world safer, cleaner and more energy efficient.

Our highly engineered devices satisfy the world’s growing need for safety, energy efficiency, and a clean environment.

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