As a Package Consultant at IBM, get ready to tackle numerous mission-critical company directives. Our team takes on the challenge of designing, developing and re-engineering highly complex application components and integrating software packages using various tools. You will use a mix of consultative skills, business knowledge, and technical expertise to effectively integrate packaged technology into our clients' business environment and achieve business results.
Your Role and Responsibilities
Responsible for successful delivery of IBM's largest and most complex client commitments. Manages client engagements, ensuring delivery of solutions for complex IT, business and client requirements. Ensures client needs are satisfied by constructing partnerships between the Project Office, clients, vendors, and subcontractor organizations, and managing the implementation of these partnerships to ensure positive customer satisfaction. Builds client satisfaction through formulation, development, implementation, and delivery of application, technical, and business solutions, responding to client requirements as specified in the contract or Statement of Work (SOW). Works with the Project Office and delivery organization as a primary point of contact for client needs requirements and expectations with regard to assigned IBM team operations. Provides account leadership to the service delivery team and direct teams to develop program, project, product, and business strategies, implementing resulting solutions to meet contract deliverables. Manages contractual cost, schedule, and service or product deliverables as they relate to the delivery organization. Manages IBM resources and coordinate client resources to deliver services and solutions to support the client organization. Supports the Project Executive (PE) in identifying growth opportunities and contract profitability. Owns quality for service provided by the delivery organization and is are responsible for tracking and reporting on service level performance. Project Management methodologies, emerging technologies and technical solutions pertaining to client needs should be areas of expertise. Responsible for complex delivery, required skills include: analyzing Business & IT Challenges; applying Strategic Innovative Thinking for Insights; applying Strategic Risk Taking; managing Complex Business Outsourcing Contracts; advising on Large or Complex Engagements; applying Deal Making Techniques to Complex Opportunities; leading Development of Large/Complex Deals/Bids; and applying Risk Management Skills. Engagements may be characterized by a complex combination of technical, business, financial, and human resources issues related to the strategic and tactical direction of the program and / or clients. Programs are normally large and complex situations that are often global in scope and negotiations are conducted at the highest levels. Requires an extraordinary team leader, an astute business person, exhibit exceptional business insight, with executive/boardroom presence and outstanding judgment.
Required Professional and Technical Expertise
Requires experience with PM methodologies as well as knowledge of FSS industries and experience delivering at least one of the following CPR solutions: Risk & Compliance, BlockChain, Wealth Management, Capital Markets, Retail Banking, Core Insurance, Talent & Experience, Cognitive Automation(Robotics), BPM and Decision Engines.
Preferred Professional and Technical Expertise
Requires experience with PM methodologies.
About Business Unit
IBM Services is a team of business, strategy and technology consultants that design, build, and run foundational systems and services that is the backbone of the world's economy. IBM Services partners with the world's leading companies in over 170 countries to build smarter business by reimagining and reinventing through technology, with its outcome-focused methodologies, industry-leading portfolio and world class research and operations expertise leading to results-driven innovation and enduring excellence.
Your Life @ IBM
What matters to you when you’re looking for your next career challenge?
Maybe you want to get involved in work that really changes the world. What about somewhere with incredible and diverse career and development opportunities – where you can truly discover your passion? Are you looking for a culture of openness, collaboration and trust – where everyone has a voice? What about all of these? If so, then IBM could be your next career challenge. Join us, not to do something better, but to attempt things you never thought possible.
Impact. Inclusion. Infinite Experiences. Do your best work ever.
IBM’s greatest invention is the IBMer. We believe that progress is made through progressive thinking, progressive leadership, progressive policy and progressive action. IBMers believe that the application of intelligence, reason and science can improve business, society and the human condition. Restlessly reinventing since 1911, we are the largest technology and consulting employer in the world, with more than 380,000 IBMers serving clients in 170 countries.
For additional information about location requirements, please discuss with the recruiter following submission of your application.
Being You @ IBM
IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
IBM is a leading cloud platform and cognitive solutions company. Restlessly reinventing since 1911, we are the largest technology and consulting employer in the world, with more than 380,000 employees serving clients in 170 countries. With Watson, the AI platform for business, powered by data, we [...]