OrderOperationsAnalystatTaniuminEmeryville,CA

Tanium
Tanium Unparalleled technology. Unlimited potential.
1mo Career Job

The Basics:

Tanium is adding to its world-class accounting and finance organization and is looking for a top-notch Order Operations Analyst to join our team.  The position requires a well-rounded individual who has demonstrated the ability to deliver results in a high-growth, dynamic and fast-paced environment.  This is an interdisciplinary position which is responsible for global order management, billing, cash collections, inventory management, and licensing and compliance. In this position you will partner closely with Deal Desk, Revenue, Global Sales, Field Operations, and Tax, as well as our finance teams.

What You’ll Do:

  • Responsible for all aspects of sales order management including new partner and customer setup, sales order review, and invoice processing using NetSuite and Salesforce
  • Consult and collaborate with Deal Desk and Revenue on non-standard contract terms to ensure orders are processed completely, accurately, and in compliance with the company policy, as well as revenue recognition guidelines
  • Assist with hardware appliance forecasting, ordering, and inventory management
  • Assist with license requests and become a subject matter expert in Licensing
  • Reconcile monthly bookings and billings reports for management reporting
  • Establish strong relationships with Sales, Deal Desk, Technical Account Management, Tax, Legal, and Revenue departments and become a subject matter expert with regards to Order Management
  • Work with business users and cross-functional teams to identify problems, process gaps and assist in on-going process improvements on order processing, deal closure, invoicing, and collections workflows
  • Propose reasonable and creative solutions to improve workflows based on quantitative and qualitative analysis
  • Assist with creation and preparation of schedules and ad hoc reports regarding key metrics for management review
  • Assist with Billing and Collections to resolve invoicing issues in a timely manner
  • Partner with Tax to monitor and reconcile transaction tax billings, collections, and filings

 We’re Looking for Someone With:

  • Education
    • BS/BA or equivalent experience required
  • Experience
    • 2-3 years of work experience in billing, collections, or order fulfillment preferred
    • Experience working at a software or subscription based company highly preferred
    • 1 year of work experience in inventory management preferred
    • Salesforce and NetSuite experience a plus
    • Working knowledge of MS Excel (pivot tables, VLOOKUP’s, etc.)
  • Other
    • A team player who excels at building relationships across the organization while adhering to tight deadlines with a positive demeanor
    • Demonstrates initiative and motivation
    • Attention to detail and ability to proactively manage his or her own work streams as needed
    • Ability to work in a fast-paced, changing environment
    • Eagerness to learn
    • Excellent oral and written communication skills
    • Person of high ethics and integrity

 About Tanium:

At Tanium, we empower the world’s largest organizations to manage and protect their mission-critical networks. There’s a reason why 6 of the top 10 retailers, 12 of the top 15 US banks, and 4 of the US Armed Forces use Tanium. We provide lightning-fast capabilities at their fingertips to see everything and do anything across their computer networks – with unparalleled scale.

We pride ourselves on being unstoppable in the pursuit of our mission. We are diverse problem solvers driven to do the right thing and win as a team.

Join our team at tanium.com/careers/

 

Apply now

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Tanium
Unparalleled technology. Unlimited potential.

Tanium was founded by father and son entrepreneurs, David and Orion Hindawi, who wanted to solve a seemingly impossible problem facing the world’s biggest companies: how to see and manage their millions of endpoints around the world in a matter of seconds. Today, our platform is being used [...]



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