Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions – underpinned by the world’s largest delivery network – Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With approximately 425,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us at www.accenture.com.
People in our Client Delivery & Operations career track drive delivery and capability excellence through the design, development and/or delivery of a solution, service, capability or offering. They grow into delivery-focused roles, and can progress within their current role, laterally or upward.
Business Process Specialization professionals apply expertise in a specific business process delivery capability (or capabilities) to ensure services are delivered in a manner consistent with our Standard Delivery Solutions and Service Level Agreements and drive continuous improvement.
This role will partner with the Learning Experience Design Lead (LEDL) to prototype and develop the instructor-led (ILT), vILT and Web based (WBT) learning experience and then develops the learning components. It will also creates learning experience components per the ILT, vILT and WBT instructional development process, quality, effort budget, timeline, and durability standards while using an iterative, This role will help design Thinking approach to learning development components and will provide learning component development expertise to the Learning Project Manager (LPM) for estimating effort, the iterative component development approach and timeline.
· Transition Learning Experience Design Into Learning Components
o Assist in defining learning component prototyping and testing approach
· Iterative Development Using Prototypes
o Provide input to project workplans that allow for an iterative prototype/development approach
o Participate in Learning Prototype & Development (LP&D) team project kick-off meeting with LEDL to build understanding of the client and project
o Identify detailed learning objectives for each component based on business drivers and performance goals
o Create low-fidelity prototypes to get early stakeholder and user feedback to refine design solutions
o Gather content gathering from Subject Matter Experts to develop components and create prototypes
o With support, develop learning components to support the learning design specifications
o Assist in determining the strategy to capture learner feedback and ensure the feedback is acquired and addressed as appropriate and how SMEs will review or participate in pilot and acceptance testing
o Ensure overall quality, integrity, organization and execution of the learning design components meet agreed-to quality criteria, business objectives, and project timeline
o Ensure the learning experience components incorporate activities and interactions that foster a durable learning experience – specifically that it is relevant, spaced, effortful, practiceful, engaging, contextual, generative, and social
o Communicates any significant design changes in the learning components
· Issue and Risk Management
o Communicates project level risks and issues with timeline, scope, or budget
· Transition to Delivery
o Provide input to the LPM to ensure a full transition of the learning experience to the Strategic Delivery Planner as the learning experience moves into deployment/mobilization
· Relationship Management
o Collaborate with team, peers and Subject Matter Experts (SMEs) via professional communication channels to maintain relationships
· Complete Project Administration
Minimum 2 years of instructional design experience or related field
Knowledge of advanced instructional design techniques and topics, adult learning theory, and web-based development tools
Familiarity with Design Thinking (also known as Human-Centered Design) and Iterative Learning Development
Strong written communication skills - working knowledge of editorial requirements– grammar and instructional design of materials; attention to detail to ensure quality
Strong oral communication skills - ability to participate in client SMEs and sponsor discussions to understand expectations and appropriate involvement
Must be knowledgeable in several instructional approaches (web-based, instructor-led, or virtual instructor-led, and blended training)
Knowledge of Microsoft Office (Word, PowerPoint, and Excel)
Knowledge of issue identification and problem-solving
Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States and with Accenture.
Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.
Accenture is a federal contractor and an EEO and Affirmative Action Employer of Females/Minorities/Veterans/Individuals with Disabilities.
Equal Employment Opportunity
All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.
Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.
Accenture is committed to providing veteran employment opportunities to our service men and women.
Accenture is a global collective of innovators who look to improve the way the world works and lives. Working with our clients, we apply innovation and intelligence at the heart of their organizations. Empowered with leading-edge technologies, continuous learning opportunities and a global [...]