GraduateInternTechnicalatMcAfeeinBengaluru,India

McAfee
McAfee UNLEASH YOUR POWER
22d Job

Job Title:

Graduate Intern Technical


Location:

India, Bangalore

Role Overview:

Fresher for tech support intern role


Company Overview

From device to cloud, McAfee provides market-leading cybersecurity solutions for both business and consumers. McAfee helps businesses orchestrate cyber environments that are truly integrated, where protection, detection, and correction of security threats happen simultaneously and collaboratively. For consumers, McAfee secures your devices against viruses, malware, and other threats at home and away. With the mission of capturing the biggest market share in the area of cyber security, network security, endpoint security, threat research, malware research, cloud security, we work together for a common goal of shaping the company’s future by designing and building best in class cyber security solutions.

About the Role

  • Act as the first point of contact for corporate/enterprise customers of McAfee.
  • Handle real-time voice calls and portal cases and respond in a timely manner.
  • Work in a team with assorted expertise.
  • Update customers on progress of their cases on a regular-basis.
  • Leverage team members’ expertise to deliver resolutions to customers in a timely-manner.
  • Maintain a friendly, open, approachable, positive attitude.
  • Willingness to work in 24x7 rotational shifts (including night shifts) is a must.

About You:

  • Excellent verbal & written communication skills is a MUST.
  • Be able to effectively communication with global customers over phone & email.
  • Industry certifications like CCNA, MCSE, S+ will be preferred.
  • Basic understanding of Microsoft Windows technology with some exposure to Server operating systems.
  • Basic networking knowledge.
  • Beginner level knowledge on Linux is preferred.
  • Knowledge of computer security procedures and protocol.
  • Exposure to security concepts is an advantage.

Company Benefits and Perks:

Our corporate culture and values are central to McAfee’s philosophy. Every day we embrace a more diverse workforce and inclusive environment. We are encouraged to bring our true selves to work. Our wide range of social communities & programs, flexible work hours and family-friendly benefits, all allow our employees to feel valued as people, while enjoying positive and challenging work.

Check out more: Careers & Life at McAfee.   

Perks may include:

  • Pension / Retirement Programs

  • Medical, Dental and Vision Coverage Programs

  • Paid Time Off

  • Support for Community Involvement

Unleash your PowerJoin our Talent Network:  http://careers.mcafee.com/

Posting Statement:

McAfee prohibits discrimination based on race, color, religion, gender, national origin, age, disability, veteran status, marital status, pregnancy, gender expression or identity, sexual orientation or any other legally protected status.

Job Type:

Recent College Graduate

Primary Location:

India, Bangalore


Additional Locations:

 

Apply now

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McAfee
UNLEASH YOUR POWER

McAfee is one of the world’s leading independent cybersecurity companies. Inspired by the power of working together, McAfee creates business and consumer solutions that make the world a safer place.



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