**This role is located in Los Angeles, CA. Relocation to Los Angeles is required. Assistance may be provided. 

As our E-Learning Developer & Producer you will:

  • Design courses and curriculum, in partnership with SMEs, using instructional design methodologies, utilizing production templates and standards to deliver consistently high quality content
  • Record, edit and publish video tutorials, interactive courses, podcasts and other training materials using a variety of tools
  • Design assessments that help users certify key workflows
  • Publish courses to our Learning Management System
  • Keep up to date on the latest updates to the ServiceTitan web and mobile app
  • Mentor and work with SMEs during pre-production and production phases
  • Present and/or operate as a Voice Over talent when an SME is not available for a recording

To be successful in this role, you'll need: 

  • 1-2 years of experience in developing visually outstanding video tutorials and e-learning courses using instructional design and development methodologies
  • 1 years of experience creating and designing courses (instructional design)
  • Expertise with digital media production software (e.g. Adobe Premiere Pro, Adobe Audition, Adobe media Encoder, Techsmith Camtasia, Articulate Storyline)
  • Experience with learning management systems and E-Learning rapid development tools (e.g. Articulate Storyline)
  • Excellent planning, organization, and communication skills to handle juggling multiple projects simultaneously in a fast-paced environment
  • Eagerness to grow by learning new visual styles, instructional methodologies, and technologies
  • Basic knowledge and understanding of analytics, specifically, as it can be applied to E-Learning
  • Demonstrate creativity and technical aptitude in instructional design

Why ServiceTitan?

Company Culture

We are proud of the ServiceTitan culture - it brings together brilliant, genuine and driven individuals in an atmosphere that is positive and inclusive. Check out our culture for yourself:

http://instagram.com/goservicetitan | https://www.themuse.com/profiles/servicetitan | https://www.builtinla.com/company/servicetitan-inc

About ServiceTitan

ServiceTitan is a mobile, cloud-based software platform that helps home services companies streamline operations, improve customer service, and grow their business. ServiceTitan's end-to-end solution for the multi-billion dollar residential home services industry includes CRM, intelligent dispatch, custom reporting, marketing automation, mobile solution for field techs, and accounting integration with Intacct and QuickBooks. ServiceTitan brings a fully operational modern SaaS infrastructure to an industry traditionally underserved by software. ServiceTitan is the preferred software for hundreds of the world's most successful plumbing, HVAC, and electrical companies. For more information about ServiceTitan, visit www.ServiceTitan.com.

Inc 5000 Most Successful Companies in America, 2019
Inc 5000 Best Places to Work, 2019
Los Angeles Business Journal Best Places to Work, 2018
Los Angeles Business Journal Top 100 Fastest Growing Private Company, 2018
Deloitte Fast 500, 2018
Inc 5000 Best Places to Work, 2018
Inc 5000 America’s Fastest Growing Companies, 2018
Glassdoor/Battery Ventures Highest Rated Cloud Computing Companies, 2018
Mogul Top 1000 Companies Worldwide for Millennial Women 2018
Forbes Next Billion-Dollar Startup List, 2017 

Equal Opportunity Employer

ServiceTitan does not discriminate against employees based on race, color, religion, sex, national origin, gender identity, age, disability, or genetic information. At ServiceTitan, our mission is to help our Titans and customers achieve the extraordinary. We are an equal opportunity employer and we celebrate the diversity that each Titan brings to the table. We believe that the convergence of fresh, unique perspectives and experiences from all walks of life is what makes our product and culture so great — and there's always room for more. 


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