Philips Life is better when you are you
3mo Career Job

Job Title

Authorization Coordinator

Job Description

In this role, you have the opportunity to

The Authorization Coordinator is responsible for following up on prior authorization, pre-determination and appeal receipts and decisions; reviewing, documenting, and routing decisions to appropriate department; and maintaining follow up on required appeal documents and submitted appeal requests.

You are responsible for

  • Responsible for communicating approval and billing information to the Insurance Specialist and/or Appeals Specialist and Territory Manager based on departmental policy and procedure.
  • Responsible for communicating denial receipt, appeal options, and ongoing appeal status to the customer, healthcare team, territory manager and/or supervisor, based on departmental policy and procedure.
  • Ensure tasks are performed accurately, efficiently and timely to meet departmental and insurance payor guidelines.
  • Coordinate with internal and external teams/customers to obtain all information or assistance needed to effectively process an authorization.
  • Responsible for follow-up on all appeal and authorization submissions in the manner and time frame required by department policy and/or the insurance payer
  • Handle incoming and outgoing calls from internal team members, insurance payers and customers related to the authorization/appeal process
  • Develop and maintain working knowledge of current durable medical equipment (DME) products offered by the company and all applicable insurance guidelines as it relates to eligibility for coverage, appeal protocol and reimbursement
  • Collaborate  with  external and internal team members and customers to create a remarkable experience for our customers, maximize reimbursement and business opportunities
  • Cross train within the department to ensure smooth work flow and functional coverage
  • Report recurring payer issues, trends, or changes to supervisor
  • Participate in department meetings
  • Attends HIPAA training and other training sessions as required
  • Understand and comply with all applicable company policies and procedures
  • Comply with all applicable local/state/federal regulations related to the medical device and durable medical equipment industries 
  • Perform other related duties as directed by supervisor

You are a part of

Insurance Team – RespirTech

To succeed in this role, you should have the following skills and experience

  • Associate’s degree or higher in business or healthcare related field or equivalent work experience
  • Demonstrated superior customer service skills
  • Excellent communication skills, both verbal and written
  • Strong analytical and problem solving skills
  • Ability to organize and prioritize workload
  • Ability to work independently and as part of a team
  • Strong computer skills, including word processing and spreadsheet software

The role will initially be based in our Roseville office. This is a very exciting time to be joining Philips as in May 2019 we will be relocating to a facility in Plymouth, Minnesota that will become Phillips’ newest Center of Excellence.

In return, we offer you

Sharpen your talents with new challenges in our dynamic organization. As a market-driven company, we’re used to listening to our customers & apply the same thinking to our employees. We offer a competitive salary, outstanding benefits and flexibility in a career with a positive and supportive atmosphere in which to develop your talents further.

Why should you join Philips?

Working at Philips is more than a job. It’s a calling to create a healthier society through meaningful work, focused on improving 3 billion lives a year by delivering innovative solutions across the health continuum. Our people experience a variety of unexpected moments when their lives and careers come together in meaningful ways.

To find out more about what it’s like working for Philips at a personal level, visit the Working at Philips page on our career website, where you can read stories from our employee blog. Once there, you can also learn about our recruitment process, or find answers to some of the frequently asked questions.

It is the policy of Philips to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, color, citizenship, disability or perceived disability, ethnicity, gender, gender identity or expression, genetic information, marital or domestic partner status, military or veteran status, national origin, pregnancy/childbirth, race, religion, sexual orientation, or any other category protected by federal, state and/or local laws.  Philips is an equal employment opportunity and affirmative action employer Disability/Veteran.

As an equal opportunity employer, Philips is committed to a diverse workforce. In order to ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veterans' Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants that require accommodation in the job application process may contact 888-367-7223, option 5, for assistance.


If you forgot your password, you can click the Forgot Password  button on the Sign In screen to reset it. In case of technical difficulties, please send an email to [email protected]
(Note: To ensure fairness and legal compliance in our recruitment processes, only technical issues will be monitored through the above inbox. Please do not submit resumes or applications to this email, as they will not be reviewed. Only applications received through the online application process will be considered.)


Apply now

0 replies

As a guest user, you can still reply to conversations. Just press the "Reply" button below, which will prompt you to sign in or sign up on Mogul before your Reply posts.

Life is better when you are you

Philips is a world leading health technology company with a vision to make life better for people worldwide through meaningful innovation. Making good on this promise depends on our inclusive, passionate, inspirational, collaborative and diverse team.

Report this post
Report this post

Want your dream job or internship?

Join the women worldwide who discovered their next opportunity on Mogul.

Get My Dream Job Now

Moguls Interested in Career

Want your dream job or internship?

Join the women worldwide who discovered their next opportunity on Mogul.

Get My Dream Job Now

Related Jobs

See All Jobs

Trending Marketplace

See All Marketplace

Trending Questions

See All Questions

Trending Stories

See All Stories