I am a mogul.


    October 30, 1973


    Delaware Valley University BS - Computer Information System Management


Current Employer


    Accenture - Oracle / Cloud Apps-CX - Technology Consultant - Nov 2014 to Jan 2017 Setup Branding and Deliverability Standard configuration for Oracle Eloqua (OMC). Worked with IT to setup all sub-domains, email addresses, and bounceback on their servers; Setup Content Marketing from projects to workflows and users and rights/roles; Discuss training of users within the group and setup a training process; Generated and published a exam for users to demonstrate their understanding of Eloqua to gain access to production instance; Setup SSO within both OMC and OCM Clouds;Worked with users to setup email templates within OMC; Setup Subscription Management page with changes need to support the products New York Life & MainStay Investments - Automation System Consultant | Eloqua - Apr 2014 to Sept 2014 Worked collaboratively with internal departments to assist in the enhancing Eloqua to suit the two Marketing groups’ requirements for usage. • Setup and maintained marketing content, campaigns and reporting processes • Hands-on training for marketing teams as they completed the EloquaU training • Assisted the Campaign Manager in creating and executing marketing campaigns utilizing Eloqua, by coordinating elements from multiple teams to execute on deliverables for the projects • Advised marketing campaign requestors of best practices with regard to marketing automation capabilities, testing and projected results • Created data segmentation filters, groups, and distribution lists for campaign • Defined, implemented and maintained marketing automation and CRM best practices • Work with technology team to maintain and enhancing the integration of Eloqua with Salesforce.com • Primary point of contact when required for issue resolution as it relates to Production-level issues and responsible for troubleshooting and coordinating resources needed for problem resolution • Supported the setup and use of Eloqua Profiler • Contributed to the setup and testing of A/B testing email and campaign • Worked with Web team to setup a landing page for Annuities group using Eloqua and applied some JavaScript/CSS coding to make the page work correctly


    Eloqua(9 and 10) Salesforce administrator Dreamweaver BrightTALK Workgroups 2012 Crystal Reports Microsoft Office Suite Microsoft Visio


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