Align Technology

Mission

Our goal is to give patients of all ages access to the smiles they want and deserve. Our smile-changing technology and innovations are designed to meet the demands of today’s patients with treatment options that are convenient, comfortable, affordable, while helping to improve overall oral health.

We strive to help our doctor customers move their practices forward by connecting them with new patients, providing digital solutions to help increase practice efficiency and helping them deliver the best possible treatment outcomes and experiences to millions of people around the world.

Values

Agility - We develop solutions rapidly, evaluating alternative solutions that ultimately make things easier for our customers.

Customer - Delighting customers is at the heart of what we do. We understand customer expectations, treat their problems as our own, and tailor our solutions to their needs.

Accountability - Accountability for delivering against our expectations, every time, is at the core of who we are. We hold ourselves to the highest standards with regard to our work, our professionalism, and our outcomes.

Diversity & Inclusion

Providing a vibrant employee experience that encourages inclusion and diversity, supports health and wellness, and inspires and develops personal and professional growth.

Benefits

Align provides a benefit program that acknowledges the important role our employees play in our culture and our growth.

Compensation & Benefits - Our highly competitive compensation and benefits programs are designed to meet you and your family's immediate and long-term needs.

Health & Wellness - Our locally designed health and wellness programs will help you balance work and life demands.

Culture

Ready for something new? So are we. We thrive on using new technologies to solve problems that have never been addressed before—and sometimes never even seen before. Around here, the use of technologies that are less than a year old is the norm, not the exception. Our large global software development team includes some of the brightest, most innovative minds anywhere. If you’ve got the smarts and the desire to solve complex problems that ultimately improve millions of lives

"I find it exciting to be part of a company that is growing and changing so quickly – there is no place for boredom here! Every day is a challenge because we have very ambitious goals. I am proud to work in a company surrounded by so many talented individuals who encourage you to improve on a daily basis and who are always willing to help and share ideas!

I am responsible for managing the Customer Care Team, ensuring that our doctors receive effective responses to their questions. Above all, we work to guarantee that their experience with Invisalign products and the support we provide is of the same great quality as our products.

One of the Customer Care Team’s biggest achievement last year was to incorporate iTero support into our existing workload in Spain. Thanks to the incredible effort of the team, time dedicated to trainings, and meticulous monitoring of each incident, we continued to support customers and to deliver the highest levels of customer support.

I love my job because in addition to helping our customers, I have the opportunity to interact with many different people, from my own team to sales people, clinical advisors, marketing and office managers, teams at the headquarters – the chance to learn new things is infinite! Additionally, this interaction provides me with a broader view of the company, which allows me to do my job better.

I personally believe in the power of a smile and that a smile is the prettiest thing you can wear. What a pleasure to work in a company with such an innovative technology that helps people feel happier with their smiles!"

Mar Lopez-Herce
Customer Success

"Problems are opportunities for improvement. As a Sr. Continuous Improvement Program Manager, I serve as a facilitator for change within operational and clinical improvement teams. The focus is to improve organizational goal achievement in customer experience, quality, employee engagement, and waste reduction. I also collaborate with organizational leaders to encourage employees to generate ideas that improve our process, methodologies and protocols. We develop new alternatives that help us to find better ways to do things. Our customers can see the value of the product we create and every effort we make to positively impact the customer experience.

I love my job because every day I build upon a new perspective, which forces me to seek personal improvement. Each day, my position shows me that change is good, and we should strive to be better. Align provides the opportunity to learn, develop skills and access the support I need to be successful. The company also provides me with a stronger self-awareness while enabling me to develop many of the current positions and processes within the business. I’m just so amazed with the leadership and team members. Their dedication and talents are all truly inspirational!

When I arrived at Align, I thought of staying just a few months until I found a “better” job. Today, I can’t even begin to describe how grateful I am to continue with this company. These 15 years have definitely been the best of my life."

Givanna Esquival Rojas
Customer Care

"Problems are opportunities for improvement. As a Sr. Continuous Improvement Program Manager, I serve as a facilitator for change within operational and clinical improvement teams. The focus is to improve organizational goal achievement in customer experience, quality, employee engagement, and waste reduction. I also collaborate with organizational leaders to encourage employees to generate ideas that improve our process, methodologies and protocols. We develop new alternatives that help us to find better ways to do things. Our customers can see the value of the product we create and every effort we make to positively impact the customer experience. I love my job because every day I build upon a new perspective, which forces me to seek personal improvement. Each day, my position shows me that change is good, and we should strive to be better. Align provides the opportunity to learn, develop skills and access the support I need to be successful. The company also provides me with a stronger self-awareness while enabling me to develop many of the current positions and processes within the business. I’m just so amazed with the leadership and team members. Their dedication and talents are all truly inspirational! When I arrived at Align, I thought of staying just a few months until I found a “better” job. Today, I can’t even begin to describe how grateful I am to continue with this company. These 15 years have definitely been the best of my life. "

Frederick Veliz
Continuous Improvement

Social impact

Corporate social responsibility

“Giving back” has always played an important role in the Align culture. Throughout our history, as a company and as individual employees, we have dedicated our time, talents, and resources to organizations and programs that make a positive difference in the lives of others.

Philanthropy - Supporting organizations that tie closely to our business strategy – improving smiles, supporting and educating teens, and aligning with our customers through partnerships with learning institutions and/or foundations.

Sustainability - Helping to preserve and protect our environment and the world we live in through our own business practices, and through programs that encourage our employees and other stakeholders to be more conscious of their environmental footprint.

Employee Experience - Providing a vibrant employee experience that encourages inclusion and diversity, supports health and wellness, and inspires and develops personal and professional growth.